Thursday, 3 March 2011

SaniNova

Last summer a new customer phoned ShowerServe to investigate a faulty SaniNova shower/steam cabinet. It wasn't letting the water come through at a reasonable showering temperature. 99% of all thermostatic showers will require a thermostatic cartridge replacement or certainly a descale and service. This particular cartridge was damaged and so required a new cartridge, unbeknown to me at the time was that SaniNova had gone bust. I spent about 8 weeks trying to track down, source and find products & answers as to where all the spares may be but with no other answers except, "They went bust"!! In the mean time the customer was very understanding and patient while i tried to come up with a solution that wouldnt involve throwing away their steam cabinet. I finally sourced a replacement shower valve that with a bit of modification fitted into the SaniNova Cabinet. Since then i have made it a personal quest to find products that will fit SaniNova products.
SaniNova still produce acrylic baths and panels to date. They are under the control of a North American company called MAAX. They have no information on the past suppliers that SaniNova used when it was producing its products in Europe. I cannot believe that a company that produced 100s of 000s of these units just disappears without leaving some clues as to where its parts originated from!
If anyone reading this had any connection with SaniNova at all and may have info on these mysterious suppliers then ShowerServe would love for you to get in touch!
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18 comments:

  1. Les May2 March 2012 at 03:04

    Hi, I desperately need a replacement glass door for my Saninova (Hydrolux) duo steam enclosure. I would be truly grateful if you could either supply or put me in touch with a supplier of spares.

    Thanks Les May

    ReplyDelete
  2. hooperj24 January 2013 at 08:04

    Dear Stuart
    I need a new thermostat/valve again.
    07900201241
    Urgent
    Yours
    Jennifer H

    ReplyDelete
    Replies
    1. hooperj6 January 2015 at 03:41

      Hi everyone out there, welcome to us lucky Saninova shower users. They are great!!!! The nightmare is ......... as you already know like me lol. Anyway, still got mine after installing it in my loft 6 years ago !!!! after months of searching online and phoning around the world including America, finally found these details 2 year ago, in Italy !!!!!! because I wasn't going to get rid of mine.

      export dept. price + transport cost are eur 50,00. Feb 2013

      The story ended by 3 local plumbers coming over, and one 2 of them fixing it on different occasions from parts from Showerserve !whom I cant find anymore,he was a nice man.

      Anyway I emailed the company in Italy and hey presto got a lead and the name of the part but mine was fixed so I didn't place an order by email but will do if it goes wrong again because they seem to have taken over Saninova parts wheeeeee. Hope they are still around, so please forgive me if you grind to a halt. But I did get email replies back from Italy so I was happy in the end.

      Valve/Cartridge 1/2 inch cartridge from SOL was what I needed.

      Delete
    2. hooperj6 January 2015 at 03:43

      Export Dept. - Maria Grazia Bellardi


      Eurosanitari S.r.l

      Loc. Mandro, 17

      25060 LODRINO (BS) ITALY

      Tel. +39.030.8950117 r.a. Fax +39.030.8950118

      e-mail: export@eurosanitari.com - web site: www.eurosanitari.com

      Delete
    3. hooperj6 January 2015 at 04:03

      got this info from a tech dept in America as well who confirmed that the manufacturer was in Italy:

      "Before you spend money though, I would recommend you remove the cartridge and soak it in a product like CLR as the cartridge can become clogged with mineral deposits or calcium and this will effect the operation of the cartridge. Soaking this can bring the cartridge back to life and eliminate the need to pay for a new cartridge.





      http://www.jelmar.com/CLRbasic.htm




      http://www.showersource.co.uk/shop/brands/sol/
      "

      Delete
  3. NeilP24 March 2013 at 05:50

    Hi - I'm hoping you can help! We have a Saninova Steam shower (not sure what model - how would I find out?). Everything functions fine, but the sealed control panel has cracked where you press the on/off button, leaving access directly to the actual button which sits behind the cover.

    I'm not sure this is safe as I assume the cover is there to create the seal and keep any water out...not sure I want to experiment with this while standing in water :)

    I'd like to get the control panel replaced so that it's all 100% safe again...but by the sounds of things it doesn't sound like I'm going to get one from Saninova!

    What's your thoughts? Many thanks in advance for your help.

    Neil

    ReplyDelete
  4. Anonymous29 November 2013 at 03:32

    maax shower door
    :-very good content and nice information...

    ReplyDelete
  5. Unknown28 August 2014 at 23:18

    Hi I too have a SaniNova Maax shower cubicle (inherited it when moved house!) we are trying to find a shower handset grabber. The thing that holds the shower handset to the riser tube. Ours has come lose and won't tighten so we need a replacement. Please help we can't use the handset at all. Thanks.
    Ruth.

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  6. Tracy26 September 2014 at 04:06

    Hi I have a sani nova shower bath left hand and need a side panel could you help thank you Tracy

    ReplyDelete
  7. Suzanne Fletcher2 October 2015 at 03:48

    anyone any updates please ? our control panel has gone on our Saninova steam shower cabin Malindi single. we came home to a bathroom full of hissing steam. thankfully we had only been out for an hour. looked at the Italian website and it does not seem to cover Santini, but have some friends who can speak some Italian looking at it. Any pointers ?

    ReplyDelete
  8. Unknown26 July 2016 at 07:16

    Hi all,

    An update, if you have an older Saninova Steam Cabinet (Malindi circa 2006/7). My thermostatic mixer only delivered lukewarm water. Stripped valve and cartridge, cleaned in mix of white vinegar and hot water to remove limescale. Then searched web for a match for cartridge. Found it I believe, awaiting confirmation from photo sent to supplier. Think it's the Gessi thermostatic cartridge 1166 ( Italian) supplied by bathroom spareparts.Co.uk Tel 02084416383. Fingers crossed retail at 104gbp. BBeats, new cabinet or new shower.keep you posted.

    ReplyDelete
  9. Caroline - York3 January 2017 at 02:03

    Hi Paddy, we too have a SaniNova steam cabinet 2006 we need a fucntion cartridge as the one we have is leaking around the threaded part, I was curious as to whether the part you ordered from spareparts.co.uk actually worked for your shower.

    ReplyDelete
  10. Caroline - York3 January 2017 at 02:05

    This comment has been removed by the author.

    ReplyDelete
  11. Unknown18 March 2019 at 13:02

    Came across lots of saninova steam generators and parts and control panels all still in boxes ...could this be of interest for anyone ??

    ReplyDelete
    Replies
    1. Unknown4 January 2021 at 11:56

      HI YES PLEASE IF YOU STILL HAVE A CONTROL PANEL COULD YOU CALL ME ON 07971 119618

      Delete
  12. AK18 January 2020 at 08:30

    I am removing a Saninova malindi 11 steam shower cabin - any one interested in any parts?

    ReplyDelete
  13. Leo2 October 2020 at 05:51

    Hi all, I have a Saninova Malibu steamcabin. The diverter core is blocked in a closed situation of the tap. It is not possible to turn the tap. So I Am looking for a replacement of the diverter core. Reading all your comments I suppose this is hard to get. Does anyone have a clue how to solve this? Leo

    ReplyDelete
  14. Unknown8 August 2021 at 05:06

    I'm after a 1700mm "P shape" bath panel for my Saninova shower bath. The shower "P" is on the LH side as you look at the bath side on. If anyone has one or knows if someone somewhere has one in stock I'd be very grateful if they could let me know. Many thanks, Howard Thomas

    ReplyDelete

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